Riverview receives top marks
Riverview Hospital randomly selects patients to receive a patient satisfaction survey. The survey allows patients to rate their entire experience with Riverview Hospital and to provide their comments. Nothing is more important to our organization and its improvement efforts than patient input. View the quarterly patient satisfaction report here.
2009 National Excellence in Healthcare Awards
In March 2009, Riverview Hospital received three PRC National Excellence in Healthcare Awards. The Excellence in Healthcare Awards recognize healthcare organizations that have exhibited excellence throughout the prior year. 5 Star Awards recognize healthcare service lines that receive patient satisfaction scores in the top 10 percent nationally; 4 Star Awards recognize healthcare service lines that receive patient satisfaction scores in the top 25 percent nationally. Both scores are based on the percentage of patients who rate our facility "excellent" in reference to the overall quality of care received.
2009 Riverview Hospital recipients include:
Maternity Services
5 Star Award
Inpatient Services
4 Star Award
Emergency Services
4 Star Award
Riverview Hospital received a 5-Star rating - and the highest markes in the metro-Indianapolis area - for emergency treatment of heart attacks. The study was conducted by Gannett News Service and published in the Indianapolis Star on September 28, 2006. Riverview also received a 5-Star designation in the treatment of heart failure patients. View our current Quality Report Card.
The American Osteopathic Association's Healthcare Facilities Accreditation Program (HFAP) has been providing medical facilities with an objective review of their services since 1945. The program, which has also been accrediting healthcare facilities for over 30 years under Medicare, is recognized nationally by the federal government, state governments, insurance carriers and managed care organizations.
Accrediation by HFAP ensures that a hospital is in compliance with national patient safety goals and quality indicators.
Hospital Compare Scorecards provides individuals with information on how well the hospitals in their area care for all their adult patients with certain medical conditions. This information helps individuals compare the quality of care hospitals provide. Hospital Compare was created through the efforts of the Centers for Medicare and Medicaid Services (CMS) and organizations that represent hospitals, doctors, employers, accrediting organizations, other Federal agencies and the public. Riverview Hospital provides Scorecard information — gathered through a third party — to CMS.